Refund Policy
A legal disclaimer
Our refund policy is designed to ensure a fair and transparent process for our customers. To initiate a refund, please contact customer service team with your order details and the reason for the request. We aim to process all refunds promptly and will notify you once your request has been approved.
Full Refund Policy
All clients are eligible for a full refund if they request it at least 48 hours before their scheduled service. To initiate the refund, please provide your booking ID. The refund will be processed within 3-5 business days, although the exact timeframe may vary depending on your bank's processing speed. Thank you for your understanding.
Prorated Refund Policy
Our prorated refunds apply to cancellations made 24 hours or less before the scheduled service. Please note that a 30% charge of the service cost will be deducted. Refunds are typically processed within 3-5 business days, depending on your bank's processing speed. Thank you for your understanding